Welcome to our website. If you continue to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which, with our Privacy Policy, govern Ella Sutil’s relationship with you in relation to this website. We recommend that you print a copy of these terms for future reference. If you do not agree with these terms of use, you must not use our website.

The content of the pages on this website is for your general information and use only. It is subject to change without notice. Please check this page from time to time to become aware of any changes we have made, as they are binding on you.

When visitors leave comments on the site, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The Gravatar Service Privacy Policy is available here: https://automattic.com/privacy/. Upon approval of your comment, your profile image will be visible to the public in the context of your comment.

We aim to reduce any spam using Google’s reCaptcha authentication. In addition, any comment considered offensive or that does not correspond to the theme presented in the posts, may be removed without any notice.

All data entered in the contact and news forms are stored in our database, following the screening and identification of possible Spam. No information will be shared with other companies without your consent. We value your security and aim to keep your data confidential.

Appointments scheduling on our website must follow the criteria below, after approval.

Cancellation: Notify cancellation by email: contact@ellasutil.co.uk within 24 hours prior to the validated appointment time. If you want to pre-schedule a new appointment, restart the 1st step process.

Failure to pay within 48 hours after the appointment will invalidate future appointments and appointments.

Withdrawal: If there is no notice of absence notified by email within 24 hours, the consultation will be charged regularly. The same is valid in case of withdrawal during the online session.

Rescheduling: Notify absence and suggest new time by email: contact@ellasutil.co.uk or by phone (+44) 07591682615 within 24 hours before the validated appointment time. There will be no extra charges.

Technical Problems: In case of technical problems during the service, it will be possible to schedule a new time. We recommend testing your platform and internet speed in advance. Questions about the use and free operation of Skype or Whatsapp, consult the support on the company’s website.

On our part: If the cancellation is made by us for any reason, new times will be suggested.